FREIGHT & PORT DISPATCHER
Job Summary
The Freight & Port Dispatcher coordinates daily driver assignments, container/load movements, and terminal appointments across port drayage and freight hauling operations. This hybrid role combines live dispatch responsibilities with administrative functions including compliance recordkeeping, reporting, and cross-departmental coordination.
Essential Duties and Responsibilities:
Dispatch Operations:
- Assign drivers and equipment to daily loads, balancing port drayage runs with freight hauling schedules.
- Monitor and manage container appointments via eModal for import/export moves across terminals (TraPac, SSA/OICT, Everport, etc.).
- Track driver location, ETAs, and terminal transaction times.
- Communicate load changes, delays, and route adjustments to drivers in real time.
- Coordinate street turns and equipment repositioning with ocean carriers (CMA CGM, Hapag-Lloyd, Maersk, MSC, Evergreen, Yang Ming, COSCO, etc.).
- Resolve day-of issues: mechanical breakdowns, terminal congestion, missed appointments, chassis shortages, etc.
- Monitor driver Hours of Service (HOS) via ELD (Samsara) to ensure FMCSA compliance and avoid violations.
- Coordinate with facility/freight operations to align truck flow with intake capacity during peak season.
Administrative Duties:
- Maintain accurate dispatch logs, load records, and terminal transaction documentation.
- Prepare and distribute daily/weekly reports.
- Process and file paperwork related to bill of ladings, invoicing, delivery receipts, and inspection reports.
- Support driver file maintenance and compliance documentation (DOT, HOS, meal break records).
- Assist with data entry and updates in TomatoStar or other internal freight/logistics systems.
- Support scheduling, timekeeping, or other administrative tasks as operations require.
- Seasonal administrative support across multiple operational areas.
Minimum Qualifications:
- High school diploma or equivalent; some college or logistics coursework a plus.
- 1–3 years of dispatch, logistics, or transportation administration experience (port drayage or agricultural trucking preferred).
- Familiarity with eModal, or comparable freight/terminal platforms.
- Working knowledge of FMCSA HOS regulations and California requirements.
- Strong written and verbal communication skills; bilingual English/Spanish preferred.
- Proficiency in Microsoft Office/Excel/Outlook; comfortable with data entry and reporting.
- Ability to multitask and problem-solve in a fast-paced, deadline-driven environment.
- Strong organizational skills and attention to detail.
Work Environment:
- Primarily office/dispatch desk based, with occasional need to coordinate on-site at facilities or terminals.
- May require early morning or late start times to align with harvest or port gate hours.
- Highly variable start times and after hours may be required.
Physical Requirements:
- Ability to sit at a desk and use computer/phone systems for extended periods
- Occasional lifting up to 25 lbs (files, equipment, supplies).
Compensation & Benefits:
- Salary range: $23-$25/hour.
- Health benefits, including vision and dental, after the first year. Sick pay after 90 days.
- May develop into a full-time position.